FAQ
What safety standards do your motorcycle helmets meet?
All our motorcycle helmets are designed to meet or exceed the DOT (Department of Transportation) certifications. Theis standard ensures that our helmets provide optimal protection in the event of an accident.
How do I choose the right size helmet?
To select the appropriate helmet size, measure the circumference of your head just above the eyebrows using a flexible measuring tape. Compare your measurement to our sizing chart, which provides detailed size recommendations based on head circumference. A proper fit is crucial for both comfort and safety.
What are the benefits of Bluetooth technology in motorcycle helmets?
Bluetooth technology in motorcycle helmets allows riders to enjoy hands-free communication, listen to music, and receive navigation instructions without compromising safety. Studies indicate that riders using Bluetooth-enabled helmets can maintain better situational awareness while enjoying connectivity on the road.
Can I return or exchange my helmet if it doesn't fit?
Yes, we offer a 30-day return policy for helmets that are unworn and in their original packaging. If the helmet does not fit, you can initiate a return and make a separate purchase for the correct size. Please ensure that the helmet is in new condition to qualify for a return.
How long does shipping take for my order?
Orders are typically processed and shipped within one business day if placed before 2 PM PST. Delivery times vary based on your location and the shipping method selected. For orders over $99, we offer free UPS Ground shipping within the contiguous United States, which generally takes 3-5 business days.
What should I do if my helmet is damaged upon arrival?
If your helmet arrives damaged, please contact us immediately at info@ridegdm.com. We will guide you through the return process and ensure that you receive a replacement or refund as per our policy.
How can I contact customer support for further inquiries?
You can reach our customer support team via email at info@ridegdm.com or by phone at 562-584-6173. Our team is available to assist you with any questions or concerns regarding our products or your order.