FAQ

What safety standards do your motorcycle helmets meet?

All our motorcycle helmets are designed to meet or exceed the DOT (Department of Transportation) certifications. Theis standard ensures that our helmets provide optimal protection in the event of an accident.

How do I choose the right size helmet?

To select the appropriate helmet size, measure the circumference of your head just above the eyebrows using a flexible measuring tape. Compare your measurement to our sizing chart, which provides detailed size recommendations based on head circumference. A proper fit is crucial for both comfort and safety.

What are the benefits of Bluetooth technology in motorcycle helmets?

Bluetooth technology in motorcycle helmets allows riders to enjoy hands-free communication, listen to music, and receive navigation instructions without compromising safety. Studies indicate that riders using Bluetooth-enabled helmets can maintain better situational awareness while enjoying connectivity on the road.

Can I return or exchange my helmet if it doesn't fit?

Yes, we offer a 30-day return policy for helmets that are unworn and in their original packaging. If the helmet does not fit, you can initiate a return and make a separate purchase for the correct size. Please ensure that the helmet is in new condition to qualify for a return.

How long does shipping take for my order?

Orders are typically processed and shipped within one business day if placed before 2 PM PST. Delivery times vary based on your location and the shipping method selected. For orders over $99, we offer free UPS Ground shipping within the contiguous United States, which generally takes 3-5 business days.

What should I do if my helmet is damaged upon arrival?

If your helmet arrives damaged, please contact us immediately at info@ridegdm.com. We will guide you through the return process and ensure that you receive a replacement or refund as per our policy.

How can I contact customer support for further inquiries?

You can reach our customer support team via email at info@ridegdm.com or by phone at 562-584-6173. Our team is available to assist you with any questions or concerns regarding our products or your order.

Frequently asked questions

Some questions and answers are automatically generated.

What does GDM specialize in?
GDM specializes in motorcycle safety gear and accessories, including full-face and open-face helmets, armored jackets, protective padding, Bluetooth communication systems, backpacks, and audio equipment designed for motorcycle riders and ATV/UTV enthusiasts.
Are all GDM helmets DOT certified?
Yes, all GDM helmets meet DOT FMVSS-218 certification standards for safety.
What materials are used in GDM helmets?
GDM helmets feature aerodynamic shell designs constructed from either injection-molded ABS composite or advanced lightweight composite poly-alloy materials. They include expanded polystyrene or hypo-allergenic and antimicrobial nylon liners and cheek pads that are removable and washable.
Do GDM helmets come with face shields?
Yes, GDM helmets come with interchangeable face shields. Most models ship with 2 shields, while premium bundles include 4 shields in varying options (clear, tinted, chrome, and iridium). Shields are optically correct, compound-curved, scratch-resistant, and offer UV protection.
What Bluetooth features are available in GDM products?
GDM offers multiple Bluetooth communication options for helmets and standalone audio systems. Bluetooth headsets feature connectivity for music, phone calls, GPS navigation, and voice-activated digital assistants. Most units offer hands-free single-button control, noise-canceling microphones, premium HiFi stereo speakers, and weather-resistant or waterproof designs.
Are protective bundles or gear sets available?
Yes, GDM offers several protective gear bundles that combine helmets, jackets, gloves, backpacks, and Bluetooth communication systems. Options range from starter packs to premium connectivity packs designed to equip riders with complete safety protection.
What are the key features of GDM motorcycle jackets?
GDM motorcycle jackets are made with breathable mesh fabric and feature removable, insulated full-sleeve liners for all-season use. They include removable CE-certified armor at elbows and shoulders, removable spine pads for optional back armor, reflective strips for visibility, multiple pockets, and adjustable cuffs and waist.
Do GDM protective armor pads come in different certification levels?
Yes, GDM offers protective armor pads in CE Level 1 and CE Level 2 certifications. Both use shock-absorbing polyester fiber with high impact resistance and are suitable for motorcycle riding, cycling, and other sports. They feature universal fit across jacket sizes.
Are GDM helmets and gear suitable for kids?
Yes, GDM offers youth and kids-specific protective gear including full-face motorcycle helmets for children and protective pad sets designed for kids, complete with adjustable straps and reflective visibility features.
What water-resistance features do GDM backpacks and audio equipment have?
GDM backpacks feature hard shell ABS construction with drag and water-resistant properties. Audio systems are rated IP65 waterproof and dustproof, and Bluetooth headsets are waterproof and weather-resistant, suitable for all-weather riding conditions.