Return & Exchange Instructions:
Contact us at firstname.lastname@example.org within 30 days from the date your package arrives for your Return Merchandise Authorization (RMA)
Return all RMA items via ground shipping to the following address:
ATTN: RMA# (RMA number provided by customer service)
12424 Montague St #106
Pacoima, CA 91331
Note: Returns and exchanges must be in new condition and include original product packaging. The Manufacturer's packaging must be clear of writings or markings. Do not use the manufacturer's product box as the shipping container. International customers are responsible for related shipping fees during the exchange process. Returned packages without RMA will not be accepted.
Upon receiving the item(s) back for inspection, we will ship out the replacement items. The customer is responsible for return shipping costs.
Credit card refunds are credited back to the card used for the original purchase.
GDM™ is not responsible for any damage or loss of returned packages and we suggest that you insure the returned package(s) through the carrier. We cannot process refunds on damaged items; damaged items will be returned to the customer via ground shipping.